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TROUBLE SHOOTING FOR COLA-FREEZE AND ALCO-POP FREEZE
PROBLEM.....................No Slush is Being Made.
POSSIBLE CAUSE | SUGGESTED SOLUTION |
1.The cubes are not Frozen Solid. | Leave them I the Freezer longer and check your freezer is set to -18 degrees Celsius. |
2.The Drink is not cold enough. | All beverages must be at refrigerator temperature of +4 degrees Celsius. |
3.The cube has a leak. | Check the cube if leaking, return for replacement if within 3 months of purchase or discard and replace. |
4.You are using a milk based product. | The product does not work with milk. You will need to purchase the Ice Cream Freeze attachments. |
5.You are using pure water. | Add a half teaspoon of sugar to the water in the cup before shaking. |
6.The drink has over 5 % Alcohol. | Use only Pre-Chilled alco Pops with less than 5% Alcohol. |
7.You are not shaking the cup properly. | Remember it is hand below and shake up and down twice. This may need to be done vigorously for some drinks. |
8.You are shaking the cup too quickly and not allowing a two second interval between shakes. | Remember the shaking should take 60 to 120 seconds to complete. So release your finger and have a break of 2 seconds between shakes. |
9. You have added too much cold drink. | Remember to add 250 mls of cold drink or fill over the top of the 2 frozen cubes only. |
PROBLEM..................The slush will not pour from the Cup.
1.You have shaken the cup too many times or waited too long between shakes. | 1.Operate according to instructions or spoon the drink from the cup and seperate the cubes. |
2.You have let the cup sit too long before pouring. | 2.Pour the drink into the cup immediately after finishing the desired shakes. |
PROBLEM..................The Blizzie Cubes will not Freeze White or solid.
1.Your freezer is not set to a cold enough temperature. | Set the freezer temperature to High....the freezer temperature needs to be at least -18 degrees Celsius. |
2.The Blizzie Cubes have not been left in the freezer long enough at the cold temperature needed. | Leave the Blizzie cubes in the freezer for 24 hours. If they have not turned white and your freezer is at -18 degrees Celsius contact us for a replacement. |
3.Your freezer is over loaded. | Reduce the load in the Freezer. |
PROBLEM.................The cup is leaking.
1.You are not lifting your finger between shakes. | .Lift your finger between shakes to vent the gas |
